the smoked nut guys Product policy

Product Packaging:

Each case contains 25 individual packets.

Each packet weighs 6 oz.

Shipping & Handling:

Orders will be processed and shipped within 3-5 business days.

Shipping fees will be calculated based on the destination and shipping method selected during checkout.

Returns & Exchanges:

Products must be returned in their original, unopened packaging within 14 days of delivery for a full refund.

Opened or damaged products are not eligible for return or exchange unless the product arrives defective.

Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.

Defective or Incorrect Products:

If you receive a defective or incorrect product, please contact our customer service team within 7 days of receipt for a replacement or refund.

Proof of defect or incorrect item may be required (e.g., photos).

Allergen Information:

Please be aware that the product contains peanuts and may be produced in a facility that handles other tree nuts or allergens.

We are not responsible for any allergic reactions.

Storage Instructions:

Store in a cool, dry place to maintain freshness.

Keep sealed until ready to use to preserve product quality.

Customer Support:

For any questions or concerns regarding your order, please contact our customer service team.

By purchasing this product, you agree to the terms outlined in this product policy.